Frequently Asked Questions
Find answers to common questions about our products and services
How do I determine my size?
We provide a comprehensive size guide on each product page. Our fits are designed to be true to size, but we recommend checking specific measurements for our slim and relaxed collections.
Are your materials sustainably sourced?
Yes, sustainability is at our core. We prioritize recycled fabrics, organic cotton, and eco-friendly dyes to minimize our environmental footprint.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement through your account dashboard.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international destinations. Shipping rates and delivery times vary by location.
How do I care for my Frank And Oak garments?
Each item features a care label with specific instructions. Generally, we recommend washing in cold water and hanging to dry to preserve fabric integrity.
What is the status of my order?
Once your order ships, you will receive a confirmation email with a tracking number to monitor your package's progress.